Executive Clinic Administrator (Medical Oversite and contract Manager)

Where: in Middle Tennessee-just 30 minutes from Nashville. Wilson county, Lebanon

Employment Type: Part-Time (20–25 hours/week) with potential to grow into Full-Time (32+ hours/week)

Compensation: $25–$30 per hour + potential 5% end-of-year profit bonus

Position Summary

We are seeking a highly organized, proactive, and patient-focused Executive Administrator to oversee the daily administrative operations of a Wilson County urgent care clinic. This role blends traditional medical office management with executive-level administrative responsibilities, supporting both clinical workflow efficiency and business performance.

The ideal candidate thrives in a dynamic healthcare environment, demonstrates strong leadership, and is comfortable balancing patient service with operational oversight.

Key Responsibilities

Operations & contract management

·Manage day-to-day front and back office operations to ensure smooth clinic flow

·Oversee patient scheduling, registration, and check-in/check-out processes

·Ensure compliance with healthcare regulations, policies, and HIPAA standards

·Maintain office systems, supplies, and vendor relationships

Staff Coordination

·Supervise front desk and administrative staff

·Assist with hiring, onboarding, training, and performance management

·Create and manage staff schedules to align with patient volume

Financial & Administrative Oversight

·Monitor billing processes, collections, and insurance verification workflows

·Track key performance metrics (patient volume, revenue, expenses)

·Support payroll coordination and expense management

·Assist leadership with budgeting and financial reporting

Patient Experience Oversight

·Ensure high-quality customer service and patient satisfaction

·Resolve patient concerns or complaints professionally and efficiently

·Maintain a welcoming and efficient clinic environment

Executive Support Roles

·Partner with clinic leadership on operational strategy and growth initiatives

·Prepare reports, summaries, and operational insights

·Identify opportunities for process improvement and cost efficiency

Qualifications

· Bachelor's degree OR, 2+ years of experience in medical office management, urgent care, or healthcare administration.

·Strong understanding of medical billing, insurance processes, and compliance requirements

·Proven leadership and team management skills

·Excellent organizational, communication, and problem-solving abilities

·Willingness to learn EMR/EHR systems and standard office software

·Ability to multitask and adapt in a fast-paced clinical environment

Preferred Qualifications

·Experience in urgent care or outpatient clinic settings

·Familiarity with revenue cycle management

·Background in business operations or healthcare administration

Compensation & Benefits

·Competitive hourly rate: $25–$30/hour (based on experience)

·Performance-based incentive: Up to 5% end-of-year profit bonus.

·Opportunity for role expansion into full-time with increased hours and responsibilities

·Professional growth within a growing healthcare organization

Schedule

·Part-time: 20–25 hours per week

·Flexible scheduling with potential to increase to 32+ hours/week as the clinic grows

Why Join Us

This is an opportunity to play a key leadership role in shaping the operations and success of a growing urgent care clinic.

You’ll have direct impact on both patient experience and business performance, with room to expand into a full-time leadership position.

To Apply:

Submit your resume and a brief summary of your experience or interest in business, medical office or healthcare administration.